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Work at the Frontier
Work at the Frontier — Document. reference: OpenAI Economic Research, "How AI is Expanding What People Do at Work," 1st report in the series, July 27, 2026 — over 800,000 messages from US ChatGPT users
- Type
- Document
- reference
- OpenAI Economic Research, "How AI is Expanding What People Do at Work," 1st report in the series, July 27, 2026 — over 800,000 messages from US ChatGPT users
- relations
- 15
- Cited in
- 2 fiches
Adoption measures
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16,8% of work-related messages and 43,5% of occupation-specific messages concern a task from another occupation
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out-of-occupation share by function: customer experience 77%, design 75%, HR 69%, legal 56%, marketing 53%, sales 40%, finance 40%, engineering 28%
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43,5% of occupation-specific messages fall outside the user's occupation
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61,5% of professional usage is generic and excluded from the crossover calculation
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engineering imports 18,5% of external tasks and exports 7,4%
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the out-of-occupation share goes from 18,9% to 16,3% depending on workspace size, among average users only
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design imports 35,2% of external tasks and exports only 1,7%
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marketing imports 24,3% and exports 8,9%, the highest outbound share in the sample
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