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CONCEPT

Outcome-based pricing

A pricing model in which software is billed for the work or results it delivers rather than for seats or licenses. Discussed as a likely shift for AI products, where autonomous agents perform tasks that were previously labor: revenue moves from fixed per-user fees toward the economics of operations and outcomes.

Origin

A pricing idea from services and SaaS, revived for AI agents that deliver completed work rather than seat access.

definition
Future SaaS business model where revenue shifts from fixed seats to labor/operations economics — paid for outcomes/work delivered, not seats. Convergence with Levie agents trillion + Sierra autonomous resolution

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Fiches (2)